Privacy Policy

Introduction

thermal-dusk ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website thermal-dusk.com or use our services.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide when you:

• Fill out contact forms or service inquiry forms
• Subscribe to our communications
• Communicate with us via email
• Engage our services

This information may include your name, email address, company name, and any other details you choose to provide.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Communicate with you about our services
• Improve our website and service offerings
• Analyze website usage and performance
• Comply with legal obligations
• Prevent fraudulent activity

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in our operations (e.g., email service providers, hosting providers)
• When required by law or to protect our rights
• In connection with a business transfer, merger, or acquisition
• With your explicit consent

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Your Rights

Under Australian privacy law, you have the right to:

• Access your personal information we hold
• Request correction of inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request restriction of processing
• Withdraw consent at any time

To exercise these rights, contact us at [email protected].

Cookies

We use essential cookies to ensure proper functionality of our website. For detailed information about our cookie usage, please see our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

thermal-dusk
Level 12, 45 Clarence Street
Sydney NSW 2000
Australia
Email: [email protected]

Governing Law

This Privacy Policy is governed by the laws of Australia, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles.